Ed Norton is Chief, Pharmacy Operations Division (POD) within the Defense Heath Agency (DHA) in Falls Church, VA. POD manages the overall $8.5B global TRICARE Pharmacy benefit with three points of service comprising over 200 full-service Military Treatment Facility (MTF) Pharmacies over 40,000 Retail Network pharmacies, and a Mail Order point of service. Ed has more than 30 years of public sector experience including a U.S. Navy career, and experience as General Dynamics Information Technology (GDIT) contractor.
Under Norton’s leadership, POD has embarked on an efficiency strategy focused on application of pharmacy automation technology and partnering with commercial entities. This strategy includes building a diverse network of partners that bring commercial technology and best practices to the MTF pharmacy mission, resulting in more innovative and cost effective solutions.
As Chief, Norton has built a staff-focused culture that delivers mission critical solutions with speed and accountability. This involves equipping the workforce with advanced technical support and developing hundreds of military pharmacy professionals to meet the evolving requirements of our beneficiaries today and into the future.
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Federal Pharmacy Chiefs Update
Monday, October 30, 2023
08:30 – 09:30 CT